Privacy Policy
ISM Construction Inc. (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Information We Collect
Contact information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and device information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data
If you schedule appointments or use our services, we may collect details associated with those interactions.
How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have explicitly consented to receive
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt-outs
- Protect our business and users, including fraud and security monitoring
How We Protect Your Information
ISM Construction takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
While no online system can guarantee complete security, we use appropriate safeguards and secure systems to protect the data submitted through our website.
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety
We may disclose information if required by law or to protect the rights, safety, and security of ISM Construction Inc., our users, or others.
Business transfers
If ISM Construction Inc. is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
SMS opt out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
Contact Information
If you have questions about this Privacy Policy, contact:
ISM Construction Inc.
Address: 347 Valley View Road, Myerstown, PA 17067
Phone: 717-949-3986
Email: info@ismconstruction.net
If you have any questions regarding our terms and conditions, please read our terms and conditions page:
Information We Collect
When you visit our website or contact us through our forms, we may collect certain information to better serve your needs.
Personal Information
- Name:
- Email address:
- Phone number:
- Project details or messages you submit through contact forms
Website Usage Information
- IP address:
- Browser type:
- Pages visited on our website:
- Date and time of your visit
- This information helps us understand how visitors use our website and allows us to improve the experience.
How We Use Your Information
The information we collect may be used for the following purposes:
- Responding to inquiries and project requests
- Providing estimates or scheduling consultations
- Communicating about services or project updates
- Improving website performance and user experience
- Sending relevant information about our services when appropriate
We only use your information for legitimate business purposes related to our services.
How We Protect Your Information
ISM Construction takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
While no online system can guarantee complete security, we use appropriate safeguards and secure systems to protect the data submitted through our website.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared when necessary to operate our business, such as with trusted service providers who help manage our website, communication tools, or marketing platforms. These partners are required to keep your information secure.
We may also disclose information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve performance and analyze website traffic.
Cookies allow us to:
- Understand how visitors
- interact with our website
- Improve website functionality
- Optimize our content and services
You can adjust your browser settings to disable cookies if you prefer.
Third Party Links
Our website may include links to third party websites, such as social media platforms or other resources.
Once you leave our website, we are not responsible for the privacy practices of those external sites.
We encourage you to review the privacy policies of any website you visit.
Your Privacy Choices
You may contact us at any time to:
- Request access to the information we have about you
- Request corrections to your personal information
- Ask us to remove your information from our records
We will make reasonable efforts to honor these requests in accordance with applicable laws.
Children’s Information
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ISM Construction
347 Valley View Road
Myerstown, PA 17067
Phone: 717-949-3986
Email: info@ismconstruction.net
Website: https://ismconstruction.net/